Privacy Policy
Last Updated: 31 May 2025
1. Introduction
Welcome to Up2Poll, a platform that allows users to create, participate in, and analyze surveys and polls ("Services") owned and operated by 33EE LTD company. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines the types of data we collect when you use our mobile application (the "App"), how we use it, with whom we may share it, and your rights regarding that data.
2. Information We Collect
When you interact with our App, we may collect various types of information, including:
- Personal Information: Such as your name, email address, and account credentials. This information is typically provided by you during account registration or when contacting support.
- Usage Data: Information about how you use the App, including your interaction patterns, poll participation, and progress tracking. This helps us understand user behavior and improve the app experience.
- Device Information: Technical data from the device you use, including your operating system, device model, app version, and potentially crash logs for troubleshooting purposes.
3. How We Use Your Information
The information we collect is used for the following purposes:
- To provide and enhance the user experience: This includes delivering personalized features, content, and recommendations based on your usage.
- To ensure the security and functionality of the App: This helps us detect, prevent, and respond to fraudulent or malicious activity.
- To improve our services: Analyzing usage data allows us to identify bugs and optimize performance and features.
4. Data Sharing
We value your privacy. Your personal data will not be sold. However, under certain circumstances, we may share your information:
- With legal authorities: When required by law or to respond to legal processes.
- With third-party service providers: These are trusted partners who help us operate and maintain the App (e.g., hosting providers, analytics services). They are contractually obligated to handle your data securely and only for authorized purposes.
- With your explicit consent: In cases where sharing is optional, we will request and obtain your consent beforehand.
5. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, misuse, or disclosure. However, no system can guarantee absolute security. We encourage you to use strong passwords and protect your account information.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You may request a copy of the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete data.
- Deletion: You can ask us to delete your data, subject to legal or contractual obligations.
To exercise any of these rights, please contact us at the email provided below.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. When we do, we will update the "Last Updated" date. Continued use of the App after such updates indicates your acceptance of the revised policy.
8. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
support@up2poll.com or support@33-ee.com